Privacy policy
Last Updated: [15-1-2026]
1. Introduction
Biovique ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, subscribe to our newsletter, or otherwise interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Personal Information
First and last name
Billing address
Shipping address
Email address
Phone number
Order Information
Products purchased
Shopping cart contents
Order history
Return and refund information
Payment Information
Payment information is processed securely by our payment providers.
We do not store complete credit card information on our servers.
Device and Usage Information
IP address
Browser type
Device information
Operating system
Pages viewed
Date and time of visits
Referring websites
Communications
Customer support requests
Emails and messages sent to us
3. How We Use Your Information
We may use your information to:
Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Detect and prevent fraud
Maintain website security
Send marketing communications (where permitted)
Comply with legal obligations
4. Shopify
Our online store is hosted by Shopify Inc.
Shopify provides the e-commerce platform that allows us to sell our products and services.
Your data may be stored through Shopify's data storage systems, databases, and applications.
For more information, please review Shopify's Privacy Policy:
5. Payment Providers
We use trusted third-party payment processors to complete transactions.
These providers may collect and process payment information according to their own privacy policies.
Examples may include:
Shopify Payments
PayPal
Apple Pay
Google Pay
Shop Pay
6. Sharing of Information
We do not sell your personal information.
We may share information with trusted service providers when necessary to operate our business, including:
Payment processors
Shipping carriers
Website hosting providers
Analytics providers
Customer support providers
Professional advisors and legal authorities when required by law
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and analyze website performance.
These technologies may help us:
Remember user preferences
Measure website traffic
Improve website functionality
Deliver relevant advertising
Most browsers allow you to control cookies through their settings.
8. Email Marketing
If you subscribe to our newsletter, we may send promotional emails regarding products, offers, and updates.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
9. Data Retention
We retain personal information only for as long as necessary to:
Provide services
Fulfill legal obligations
Resolve disputes
Enforce agreements
Retention periods may vary depending on applicable laws and business requirements.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including:
Access to personal information
Correction of inaccurate information
Deletion of personal information
Information regarding data collection and use
To exercise any applicable privacy rights, please contact us using the information below.
12. Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that information from a child has been collected, we will take reasonable steps to delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Your continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
📧support@getbiovique.comÂ